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Terms & Conditions

Terms & Conditions

Effective Date: 1 October 2026

Last Updated: 1 October 2026

Welcome to BazarGath. These Terms & Conditions govern your access to and use of https://bazargath.com/ and your purchase of products through our website.

By accessing our website, creating an account, placing an order or using our services, you agree to comply with these Terms & Conditions.

1. About BazarGath

Business Name: BazarGath

Website: https://bazargath.com/

Business Address: House-63, Road-06, Block-E, Mirpur-12, Dhaka, Bangladesh

Phone: 01870-206667

Email: bazargath@gmail.com

2. Website Use

You may use BazarGath for lawful shopping and related purposes only.

You agree not to use our website for fraudulent, unlawful, abusive or unauthorized activities.

3. Product Information

BazarGath makes reasonable efforts to ensure that product names, descriptions, specifications, images, prices and availability displayed on the website are accurate and current.

However, product colors may appear slightly different depending on your device, screen settings, lighting and photography conditions.

Where product images are illustrative, this may be stated on the relevant product page.

We reserve the right to correct genuine typographical, pricing, specification or availability errors.

4. Product Availability

Products are subject to availability unless otherwise stated.

If a product becomes unavailable after an order has been placed, BazarGath may contact the customer and provide an appropriate solution, including cancellation and refund where applicable.

5. Product Prices

Prices displayed on BazarGath are in Bangladeshi Taka (BDT) unless otherwise stated.

Applicable delivery charges or other charges will be communicated before order confirmation where required.

BazarGath reserves the right to change product prices at any time. A price change will not normally affect an already confirmed order, except where an obvious pricing or technical error requires correction.

6. Orders

When you place an order on BazarGath, you are requesting to purchase the selected products.

An order may be confirmed through the website, SMS, email, telephone or another communication method.

BazarGath reserves the right to refuse or cancel an order where reasonably necessary, including circumstances involving:

  • Product unavailability
  • Incorrect product or pricing information
  • Suspected fraud
  • Incorrect or incomplete customer information
  • Duplicate or accidental orders
  • Violation of these Terms & Conditions
  • Other circumstances permitted by applicable law

7. Customer Information

Customers are responsible for providing accurate information required to process and deliver their orders.

This includes your name, mobile number, email address and complete delivery address.

BazarGath is not responsible for delivery failure resulting from incorrect, incomplete or outdated information supplied by the customer, subject to applicable consumer rights.

8. Payment Methods

BazarGath may offer one or more payment methods, including:

  • Cash on Delivery (COD)
  • Mobile Financial Services
  • Debit and Credit Cards
  • Internet Banking
  • Bank Transfer
  • Other payment methods made available on the website

Payment methods may be added, removed or changed from time to time.

Payments processed by third-party providers may also be subject to their respective terms and conditions.

9. Cash on Delivery

Where Cash on Delivery is available, the customer must pay the applicable amount when the order is delivered.

Customers should not intentionally refuse delivery after confirming an order without a valid reason.

Repeated refusal of confirmed COD orders may result in restrictions on future COD availability, subject to applicable law.

10. Delivery

BazarGath will make reasonable efforts to deliver orders within the delivery timeframe communicated on the website or during order confirmation.

Delivery time may vary depending on delivery location, product availability, courier operations, weather, public holidays, transportation conditions and other circumstances beyond our reasonable control.

Where applicable, delivery practices will be administered consistently with Bangladesh's Digital Commerce Operation Guidelines and other applicable requirements.

11. Delivery Address

Customers must provide a complete and accurate delivery address, including area, road, house/building information and a valid mobile number.

Additional delivery attempts or applicable charges may arise where permitted if the customer provides an incorrect address or is unavailable to receive the order.

12. Product Inspection

Customers are encouraged to inspect their packages and products as soon as reasonably possible after delivery.

If you receive a damaged, incorrect, incomplete or defective product, please contact BazarGath promptly using the contact information provided below.

13. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by the BazarGath Return & Refund Policy, which forms part of these Terms & Conditions.

Customers should review the Return & Refund Policy before placing an order.

14. Order Cancellation

Customers may request cancellation before an order has been dispatched, subject to the status of the order.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return process.

Any applicable refund will be processed according to our Return & Refund Policy and applicable law.

15. Customer Accounts

If you create an account on BazarGath, you are responsible for maintaining the confidentiality of your account credentials.

You should immediately contact us if you believe your account has been accessed without authorization.

BazarGath may suspend or terminate an account where reasonably necessary to protect customers, the website, our business or our legal rights.

16. Prohibited Activities

You must not use BazarGath to:

  • Commit or facilitate fraud.
  • Provide false or misleading information.
  • Attempt unauthorized access to our systems.
  • Introduce malware, malicious code or harmful software.
  • Interfere with the operation or security of the website.
  • Copy or misuse website content without permission.
  • Use automated systems to abuse, overload or improperly scrape the website.
  • Engage in unlawful activities.

17. Intellectual Property

Unless otherwise stated, BazarGath's website content, including logos, trademarks, graphics, photographs, text, product descriptions, designs, layouts and software, is owned by or licensed to BazarGath.

You may not reproduce, modify, distribute, publish, sell or commercially exploit protected content without appropriate permission, except where permitted by applicable law.

18. Customer Reviews and User Content

Where BazarGath allows customers to submit reviews, comments, photographs or other content, such content must:

  • Represent a genuine customer experience.
  • Not be unlawful, abusive, defamatory or misleading.
  • Not infringe another person's intellectual property or privacy rights.
  • Not contain malicious software.
  • Not contain unauthorized advertising or promotional material.

BazarGath may remove content that violates these requirements or applicable law.

19. Privacy

Your use of BazarGath is also governed by our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

20. Third-Party Services

BazarGath may use third-party services such as payment gateways, courier companies, hosting providers, analytics services and other technology providers.

Third-party services may operate under their own terms and privacy policies.

21. Website Availability

We make reasonable efforts to keep BazarGath available and functional. However, we do not guarantee uninterrupted or completely error-free access.

The website may occasionally be unavailable due to maintenance, technical issues, security incidents, network failures or circumstances beyond our reasonable control.

22. Fraud Prevention

BazarGath may perform reasonable verification procedures for suspicious orders, payment transactions or accounts.

Where fraudulent activity is reasonably suspected, we may cancel or suspend an order and take other lawful measures necessary to protect our customers and business.

23. Force Majeure

BazarGath shall not be responsible for delay or failure to perform an obligation where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, severe weather, fire, flood, epidemic, war, civil unrest, strikes, government restrictions, transportation disruption, telecommunications failure or major technical failures.

24. Limitation of Liability

To the maximum extent permitted by applicable law, BazarGath shall not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under the laws of Bangladesh.

25. Changes to Products and Services

BazarGath may modify, suspend or discontinue products, services, website features or promotional offers from time to time.

Such changes will not affect rights that have already accrued to customers under applicable law or confirmed transactions, except where legally permitted.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the People's Republic of Bangladesh.

Any dispute shall be subject to the jurisdiction of the competent courts and authorities of Bangladesh, subject to mandatory consumer rights and any applicable dispute-resolution mechanisms.

27. Consumer Rights

Nothing in these Terms & Conditions is intended to remove, restrict or waive any mandatory rights available to consumers under applicable Bangladesh law.

Where a provision of these Terms & Conditions conflicts with a mandatory legal requirement, the mandatory legal requirement shall prevail to the extent of the conflict.

28. Complaints and Customer Support

If you have a complaint, question or concern regarding an order, product, payment, delivery, return or refund, please contact BazarGath first so that we can investigate and attempt to resolve the matter.

BazarGath
Address: House-63, Road-06, Block-E, Mirpur-12, Dhaka, Bangladesh
Phone: 01870-206667
Email: bazargath@gmail.com
Website: https://bazargath.com/

29. Changes to These Terms

BazarGath may update these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable laws.

The latest version will always be published on this page with the revised "Last Updated" date.

30. Contact Information

For questions regarding these Terms & Conditions, please contact:

BazarGath
House-63, Road-06, Block-E, Mirpur-12, Dhaka, Bangladesh
Phone: 01870-206667
Email: bazargath@gmail.com
Website: https://bazargath.com/

Effective Date: 1 October 2026

Last Updated: 1 October 2026